We are committed to protecting your privacy. The Privacy Policy set forth below governs
your
eDough
account and any information that you provide on www.edough.com (the "Web site").
Section 1: About
eDough
The Web site allows users to purchase and use
eDough
as an all cash payment solution at any merchant that accepts
eDough.
This privacy policy, taken together with our Terms of Use Agreement, governs your
interaction with
eDough.
We will not release any of your personally identifiable information to any other
eDough
users or any third parties without your consent and except as set forth in this privacy
policy.
eDough
reserves the right to change this privacy policy at any time. We will post the date
of the most recent modification on this privacy policy and on the privacy policy link
on the home page.
Section 2: Information Collected From Our Users
When a user opens an account and purchases
eDough
on the Web site, we will gather the user's name, address, phone number, valid e-mail
address, bank account information, including name of the bank, wire transfer instructions
and bank account number (collectively, the "Personally Identifiable Information").
Once you have set up your
eDough
account, you must select a User ID and Password in order to access your account. Once
you have established an
eDough
account, your
eDough
User ID and Password will allow you to shop at all merchant sites that accept
eDough.
Your
eDough
User ID and Password will be used to identify the transactions that you make at a
particular merchant.
Once you have completed a transaction with a merchant, we will collect from the merchant
the merchant name, date of the transaction and the amount of purchase. You will also
have the option of choosing to make each particular merchant transaction "discreet"
in which case we will not collect any data from the merchant.
Section 3: Use of Information
eDough
will use the Personally Identifiable Information in order to establish your
eDough
account. Once your
eDough
account has been established, we will also use the Personally Identifiable Information
allow you to purchase
eDough
as you request and to process transactions between you and merchants.
eDough
will retain all information received from merchants regarding your transactions. Retention
of information is so that we may preserve your account history. Transaction history
will only be presented to someone who provides the User ID and Password assigned to
you when you created your
eDough
account. It is essential that you safeguard your User ID and Password and do not share
that information with anyone. We may also use the transaction information we collect
from you and from merchants to help us trace fraudulent activity.
We reserve the right to store any information about your use of the Web site so that
we may provide a higher level of service to our customers or to diagnose and analyze
technical issues that may arise from time to time. We will never share any of that
information in a way that discloses your Personally Identifiable Information.
Section 4: Use of "Cookie" Files and IP Addresses
We may use "cookie" files to enhance the use of the Web site for both registered and
non-registered visitors. A "cookie" is a small text file placed on your computer's
hard drive by our Web page server in order to recognize that you have visited our
site before, and to apply the configuration preferences that you have chosen. Other
than the information that you provide, cookie files do not contain information that
can be used to identify you. Third parties cannot access our cookie files. By modifying
the settings of your Web browser, you can determine if and how a cookie will be accepted.
We do not require that you accept cookies in order to use our site and our services.
We collect IP addresses (the Internet address of your computer) from both registered
and non-registered visitors to our Web site. We use your IP address to help diagnose
problems with our server, and to administer our Web site.
Section 5: Our E-Mail Policy
Once you have created an
eDough
account, we may use the email address you provided when you established your
eDough
account in order to contact you regarding your
eDough
account or for other customer service purposes. We will also use your email address
to answer your email and customer service requests we receive. In order to provide
consistent high-quality customer service, we may store any correspondence with you
in a file specific to you.
Section 6: Shared Information
Except for the specific circumstances set forth below, we will not share your Personally
Identifiable Information with outside parties without your consent.
As permitted by law, we share all categories of your personally identifiable information
with third parties as necessary (i) to service or process a transaction that you request
or authorize (e.g. customer service center), (ii) for the purpose of purchasing or
redeeming
eDough
from your
eDough
account (e.g. data processors), and (iii) to verify the source used to purchase
eDough
for your
eDough
account (e.g. credit card processors). Such outside parties are required by contract
to use your information for these limited purposes only.
We will provide Personally Identifiable Information, as described above, to law enforcement
agencies or other appropriate entities in the event of fraud or misuse of an
eDough
account or if otherwise required to do so by law or court order. In addition, if we
receive a subpoena or other legal process demanding release of information about your
eDough
account, we will disclose the information. If permitted by law, we will use reasonable
efforts to contact you in advance of the release of information to notify you of the
demand.
Section 7: Our Commitment to Data Security
Safeguarding your privacy online is taken very seriously at eDough. The Web site has
security measures in place to protect against the loss, misuse, and alteration of
the information under our control. We employ all industry standard security measures
in order to prevent unauthorized access, maintain data accuracy, and ensure the correct
use of information.
We restrict access to your Personally Identifiable Information to customer service
representatives for purposes of responding to your requests and information technology
staff for purposes of fixing technical problems.
Section 8: How You Can Access or Correct Your Information
You can access and update all of your Personally Identifiable Information that we
collect online. To access or update this information, go to the www.edough.com Web
site. We use this procedure to better safeguard your information. You can also correct
factual errors in your Personally Identifiable Information by sending us a request
that credibly shows what the errors are.
Please contact us via email at www.edough.com or by telephoning customer service if
you believe that an error exists. To protect your privacy and security, we will take
reasonable steps to verify your identity before granting access or making corrections.
Section 9: Notification of Changes
This privacy policy may be revised over time as new features are added to
eDough's
service. Should we decide to use or disclose your personally identifiable information
in a manner materially different from that stated at the time we collected the information,
you will have a choice as to whether or not we use or disclose your information in
this new manner. Any material changes will be effective only after we provide you
by e-mail with at least 30 days' notice of the amended privacy policy so long as you
have an active
eDough
account.
We will post the amended privacy policy on the Web site, www.edough.com so that you
can always review what information we gather, how we might use that information, and
whether we will disclose it to anyone.
Section 10: Children's Privacy
Protecting the privacy of the very young is especially important. For that reason,
we never knowingly collect or maintain information at our Web site from children under
13, and no part of our Web site is structured to attract anyone under 13. Due to the
nature of the Internet, we cannot guarantee that none of our customers are under 13,
however, our Terms of Use asks users to confirm that they are 18 or older. Moreover,
customers who use bank accounts as the funding mechanism for
eDough
accounts provides an additional layer of age verification.
Section 11: Contacting
eDough
Should you have other questions or concerns about these privacy and security policies,
please contact us via e-mail through www.edough.com or telephone customer service.